Frequently Asked Questions

How do I request a ride?

Download our app, create an account, enter your destination, and tap 'Request Ride'. You'll be matched with a nearby driver.

What payment methods are accepted?

We accept all major credit cards, debit cards, and digital wallets including Apple Pay and Google Pay.

How are your drivers vetted?

All drivers undergo thorough background checks, vehicle inspections, and must maintain high ratings to continue driving.

Can I schedule a ride in advance?

Yes! You can schedule rides up to 7 days in advance through our app.

What if I leave something in the car?

Contact us immediately through the app's 'Lost Items' section or contact our support team.

How do I contact customer support?

You can reach us 24/7 through the app, email at [email protected], or call 1-800-RIDEBUDDY.